This Cookie Policy describes how Stellanea uses cookies and similar technologies to provide, customize, evaluate, improve, promote, and protect our Services.

A cookie is a file containing an identifier (a string of letters and numbers) sent by a web server to a web browser and stored by the browser. The identifier is sent back to the server each time the browser requests a page.

Cookies may be either "persistent" or "session" cookies:

Persistent cookies are stored by the web browser and remain valid until their set expiry date unless deleted by the user.

Session cookies expire at the end of the user session when the web browser is closed.

Cookies typically do not contain information that personally identifies a user. However, personal information that we store about you may be linked to the information stored in and obtained from cookies.

Cookies help web servers identify and track users as they navigate different pages on a website and recognize users returning to the website.

Our Cookies

We use both session and persistent cookies on our website for the following purposes:

Stellanea core services cookies: Essential for the functionality and performance of the Services. These cookies are only set once you sign up for our Services. Disabling them may result in service malfunctions.

Stellanea analytics cookies: Used to track performance and analyze usage across all Stellanea websites. 

Third-Party Analytics Cookies

We use Google Analytics to analyze the usage of our website.

Google Analytics generates statistical and other information about website use through cookies.

The information collected is used to create reports about website usage.

Google Analytics’ privacy policies can be found here: Google Privacy Policy

Opting out of Google Analytics: You can reject or delete Google Analytics cookies by installing the Google Analytics Opt-out Browser Add-on. This add-on explains how to block Google Analytics tracking and how it works.

Other Third-Party Cookies

Intercom:

We use Intercom for live chat and customer support. Intercom cookies remember chat sessions and the last visited page.

Intercom’s terms and policies are available at: Intercom Terms and Policies

You can reject Intercom cookies through their Cookie Policy.

ConvertFox:

We use ConvertFox for live chat and customer support. ConvertFox cookies also remember chat sessions and the last visited page.

ConvertFox’s privacy policy is available here: ConvertFox Privacy Policy

Blocking Cookies

Most web browsers allow you to block cookies. For example:

Internet Explorer (version 11): Block cookies via "Tools" > "Internet Options" > "Privacy" > "Advanced."

Firefox (version 44): Block cookies by clicking "Tools" > "Options" > "Privacy," selecting "Use custom settings for history," and unchecking "Accept cookies from sites."

Chrome (version 48): Block cookies via "Settings" > "Advanced settings" > "Content settings," then select "Block sites from setting any data" under the "Cookies" section.

Blocking cookies may negatively impact the usability of many websites. If you block cookies, some features of our website may not function properly.

Deleting Cookies

You can delete cookies already stored on your computer. For example:

Internet Explorer (version 11): Manually delete cookie files. Instructions can be found here.

Firefox (version 44): Delete cookies via "Tools" > "Options" > "Privacy," select "Use custom settings for history," click "Show Cookies," and then "Remove All Cookies."

Chrome (version 48): Delete cookies via "Settings" > "Advanced settings" > "Clear browsing data," then select "Cookies and other site and plug-in data" before clicking "Clear browsing data."

Deleting cookies may negatively impact the usability of many websites.